Before you book
- How do I pay for my transfer?
Payment is made to the driver at the end of the journey. We also accept credit card payments with no additional charge.
- Last minute bookings?
Our website will allow you to book your chosen transfer up to 6 hours prior to departure. If you require a transfer inside 6 hours, contact us via email: firstname.lastname@example.org and we will do our best to accommodate your requirements.
- How do I know if my reservation is confirmed?
On confirmation of your booking you will receive a Transport Voucher (which contains important travel information). You should print it and have it with you when you travel. If you do not receive your Transport Voucher please contact us via email: email@example.com.
- Will anyone else be travelling in the vehicle I book?
No, we only offer private transfers, the vehicle that you’ve booked is exclusively for you or your group.
- Do you have car seats for babies or children?
Yes we have. At booking procedure, you can choose the quantity of child’s or baby’s seats (maximum one of each).
- When should I book?
You may book your transfer up to 6 hours before your travel time and date. We advise you to book as early as possible.
Before you travel
- Where will I meet the driver when I arrive?
The driver will wait for you outside arrival gate holding a sign with your name on it.
- What happens if I can’t locate my driver?
If you have any trouble locating your driver, contact us via phone: +30 2114110188 or email: firstname.lastname@example.org , and we will immediately assist you.
- What if my flight is delayed?
If possible, please contact us via phone: +30 2114110188 or email:email@example.com . We routinely monitor incoming flights via the airport website.
- What if my flight arrives early?
If possible please Contact us via phone: +30 2114110188 or email:firstname.lastname@example.org . We routinely monitor incoming flights via the airport website. We will make every effort to pick you up as soon as possible.
- My flight has been cancelled and I no longer require a transfer. Can I cancel it?
Yes, you can cancel your transfer with no additional charge.
- Do I get charged for canceling my booking?
No, we don’t charge you for canceling your booking.